Privacy Policy

We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most importantassets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with InformationTechnology Act 2000 and Rules thereunder.

This Privacy Policy explains how we collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. 'Personal Information' is the data that can be used to uniquely identify or contact a single person. Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc.You may need to provide us your Personal Information during the course of using some of our services. for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online payment, uploading content, participate in any online survey or contest, communicate with us by phone, email or otherwise, provide reviews for the content available on the Website.

We collects only such Personal Information that we believe to be relevant and is required to understand You or Your interests. We collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by us, keep You informed about latest content available on the Website to assist You with our customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with us or to prevent fraud and unlawful use.

This information may include: IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by us to understand the use and number of user visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developer, strategic business partners of us and some associates in order to enhance and grow our business and the Website but we assure that these information will never include any of Your Personal Information.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about Your visits to our Website, and Your interaction with our services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

We do not trade or sell Your Personal Information in any manner, except as specified herein, or if express consent is sought from You.

Personal Information provided by You is used only:

  1. to facilitate Your use of the Website;
  2. to respond to Your inquiries or fulfil Your requests for information about the various services;
  3. to provide You with information about our services and to send You information, materials, and offers from us;
  4. to send You important information regarding the Website, changes to our terms, conditions, and policies and/or other administrative information;
  5. to send You surveys and marketing communications that We believes may be of interest to You;
  6. to personalize Your experience on the Website.
  7. to help You address Your problems with the Website including addressing any technical problems;
  8. to have Your payments processed, communicate with You regarding Your availing of services of transporters.
  9. for proper administering of the Website;
  10. to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
  11. to improve the services, content and advertising on the Website;
  12. to protect the integrity of the Website; and
  13. to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. We will not be liable for the disclosure and dissemination of such Personal Information to third parties.

We may disclose aggregated information about the use of the Website, but it will never contain Personal Information. We do not disclose Personal Information to third parties in the normal course of operations. However, in situations when we are legally obligated to disclose information to the government or other third parties, We will do so.

We implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

You are required to submit Your information at the time of making an online payment on the Website. We use an online payment gateway that is operated by a third party and the information that You share with us is transferred and shared with such third party payment gateway operator. Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.

The Website provides third-party advertisements and links to other websites. We does not provide any Personal Information to these third-party websites or advertisers.We will contain links to other websites on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, us unless expressly specified on the Website. We are not responsible for any form of transmission, whatsoever, received by You from any Linked Site. Accordingly, We does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor dowe control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website's provider, or the information on the website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites. Transporters are prohibited from using your personal Information for any purpose other than to contact you to provide a quotation and other information about their Relocation Services. However, you acknowledge and agree that Movesure is not affiliated with and does not control the commercial activities of any Transporter and cannot ensure that Transporters will not use your information in unintended ways. We therefore recommend that you directly contact Transporter to obtain information about the Transporters privacy practices, or review the Transporter’s privacy policy posted on its website, if any, in order to understand that Transporter's collection, use and disclosure of your information.

We strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, We adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where We store Your personal data.We are not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A "Force Majeure Event" shall mean any event that is beyond the reasonable control of us and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

We will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

You acknowledge and agree that we may preserve any communication by You with we through the Website or any Service, and may also disclose such data if required to do so by law or if we determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of ours, our employees, users of, or visitors to, the Website, and the public.

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.

Governing Laws:
These terms shall be governed by and constructed in accordance with the laws of India and shall be subject to the exclusive jurisdiction of the courts at New Delhi.

Interpretation of numbers and Genders:
The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Severability
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. We do not review the contents in any way before they appear on the Website. We do not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to www.Movesure.in/ContactUs.

Grievance handling
In case of any grevience or suggestion related to movesure services you can contact us using various contact pages and functionality on www.movesure.in or using email id contact@movesure.in.

Product Review Policy

  1. Brisk and effective content: It is advisable that the content of the review is honest, simple, to-the-point and helpful in the interest of future Users. Keep in mind that your review is based on your personal experience of services provided by the Transporter. It is important that you set a clear and realistic picture in your review for other future users to follow suit.
  2. Content of the review: The review section in essence is limited to only issues with respect to the services of transporters e.g. quality, timing, safety etc. Please note that reviews written with irrelevant content referring to another company will not be published. Moreover, reviews in incomprehensible language, HTML content, promotional campaigns, abusive or defamatory language will not be published.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.movesure.in. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.